CaseTrends (“CaseTrends,” “we,” “us”) is F2A community intelligence. We help immigration applicants understand how their case compares to similar applicant reports and official visa availability. We are not a receipt tracker and do not access USCIS systems on your behalf. This Privacy Policy explains what we collect, why, and the choices you have. Using the site means you agree to this policy.
What we collect
Case details you submit
When you run an analysis, you submit information about your case: filing basis, visa category, processing path, filing date, service center, chargeability area, milestones (biometrics, EAD/AP, RFE, interview), and a primary USCIS receipt number or NVC case number. We use these details to generate your analysis and maintain a server-side case intake record keyed by that identifier so you can save the case later without retyping. Receipt numbers are never sent to Reddit, never sent to our AI provider, and never included in anonymized peer timeline contributions. Saved case profiles remain under your account with row-level security.
Account data
If you sign in to save cases, we store your email address, an authenticated user identifier, and the case profiles you save. Saved case profiles are protected by row-level security so that only you can read them.
For new or edited saved cases, CaseTrends may also store an anonymized timeline contribution for peer comparison. This contribution excludes receipt numbers, email addresses, user IDs, private notes, free-text USCIS status details, and raw tracked-form receipt data. Existing saved cases created before this notice are not backfilled into the contribution dataset.
Email alerts
If you subscribe to alerts, we store your email address, the case profile you subscribed with, and delivery metadata (confirmation state, last-alerted timestamps, unsubscribe events). Every alert email includes a one-click unsubscribe link.
Feedback
If you submit feedback on an analysis, we store your rating, an optional reason tag, your free-text comment, and minimal context about the analysis you rated.
Technical data
We collect standard server logs (IP address, user agent, request path) for security, rate limiting, and debugging. We use Vercel Web Analytics for aggregate, privacy-preserving traffic statistics; it does not set tracking cookies.
How we use Reddit content
CaseTrends reads public posts from r/USCIS_F2A as a community signal alongside official Department of State Visa Bulletin data. Pro monitoring reads and alerts add anonymized CaseTrends timelines on top of the same public community reports and official bulletin facts.
How posts are fetched
Ingestion uses a read-only third-party fetch of public posts from r/USCIS_F2A. When Reddit Data API credentials are configured, we can use Reddit's official API for the same purpose instead.
Attribution and link-back
Free reads may show aggregate community patterns without raw source cards, but CaseTrends does not misrepresent Reddit-derived data as user-submitted or official data. Admin and compliance views preserve source attribution and links where needed.
No AI training
We do not train, fine-tune, or build embedding models on Reddit content. When we use a language model (Anthropic Claude) to extract structured fields from a post, the content is passed as per-request context only. Model weights are not updated by any traffic that flows through CaseTrends.
Removal and deletion
If you are a Reddit user and want your content removed from CaseTrends, or if you never want your content surfaced here, use our content removal form. We action verified requests within one business day.
When Reddit Data API credentials are configured, a daily job can also re-check stored post IDs and purge removed posts and derived data within 48 hours. Otherwise, removal relies on the form above and on re-ingestion cycles dropping posts that no longer appear in public feeds.
How we use your data
- Generate and display your analysis results.
- Save your case profile so you can return to it (authenticated users only).
- Build anonymized applicant timeline comparisons from new or edited saved cases, unless you opt out.
- Send confirmation, alert, and unsubscribe emails related to subscriptions you create.
- Detect abuse, enforce rate limits, and operate the service (security logs).
- Produce aggregate, non-identifying usage metrics to improve the product.
We do not sell your data, we do not rent it, and we do not use it for behavioral advertising.
Where your data lives
- Supabase — primary database (case profiles, subscribers, feedback, ingestion state).
- Vercel — application hosting and analytics.
- Resend — transactional email delivery.
- Anthropic — language model used for per-request post extraction and case-read summaries. No training, no receipt numbers sent.
Retention
- Reddit-derived posts: kept for up to 24 months as the active free community-signal dataset, then archived. Removed on verified user request; automated 48-hour upstream deletion applies only when Reddit Data API credentials are configured.
- Anonymized timeline contributions: kept until the related saved case is deleted or opted out of contribution.
- Case analyses: cached per anonymized case-path key for the life of the active snapshot.
- Saved case profiles: kept until you delete your account or the saved case.
- Email subscribers: kept until you unsubscribe. Unsubscribed rows are retained only so we can honor suppression.
- Server logs: rotated on a rolling basis, typically within 30 days.
Your rights
You can, at any time:
- Request a copy of the data we hold about you.
- Ask us to correct or delete your data.
- Unsubscribe from alerts using the link in any alert email.
- Delete your saved case profiles from your account dashboard.
- Opt a saved case out of anonymized peer contribution.
- Opt out of future processing by emailing us through the contact form.
We respond to verified requests within 30 days. If you are in the EU/UK, you have additional rights under the GDPR/UK GDPR, including the right to lodge a complaint with your supervisory authority. If you are in California, you have rights under the CCPA/CPRA.
Security
We transmit data over TLS, store secrets outside the codebase, restrict database access with row-level security on user-owned tables, and rotate credentials. No system is perfect — report anything that looks wrong through the contact form.
Children
CaseTrends is not directed to children under 13 and we do not knowingly collect their data. If you believe a child has used the service, contact us and we will delete the associated records.
Changes to this policy
We will update this page when the policy changes and revise the “Last updated” date above. Material changes will be announced on the home page for at least 14 days.
Contact
Privacy questions, data requests, and content removal requests go through our contact form.